Health Assessment and Review Team (HART)

What is the service?

We are a team of nurses and administrators who assess for eligibility for NHS Continuing Health Care and Funded Nursing Care. This also entails managing process, complaints and retrospective reviews and the case co-ordination of those clients eligible for the service.

Continuing Health Care can offer:

• Advice to both the public and professionals on the National Framework for Continuing Health Care and Funded Nursing Care (FNC).
• A full, comprehensive assessment of health needs by experienced specialist nurses following referral.
• Specialist skills such as mental health, learning disabilities, general nursing, brain injury and transitions.
• Individually tailored care packages for the most complex care needs in the community.
• Management of the appeals process for Continuing Health Care to health and social care professionals.
• Links to care homes, care agencies and local organisations.

Who is this service for?

Patients over 18 years who have complex health needs and/or are resident in a Bristol Nursing Care Home. All patients must be registered with a GP.

The service covers all areas of care including physical and sensory impairment, learning disabilities and mental health.

Patients are referred by use of the National Framework for NHS Continuing Health Care and NHS Funded Nursing Care. This can be from any health or social care worker who has attended the training.

Patients or families may self-refer for advice on Continuing Health Care or Funded Nursing Care in Care Homes with Nursing.

How do I contact them?

The team is based at:

 6th Floor, South Plaza
Marlborough Street
Bristol
BS1 3NX

• 0117 984 1501
• 0117 984 1551

Fax: 0117 984 1551

Referral documents (checklists or Fast Track) may be sent via fax or telephone, or write to the team for advice.

Someone is usually available to take telephone calls on week days during normal office hours. At times there may be an answer phone service and messages may not be picked up until the next working day.

The HART team aims to give an equitable service but may prioritise based on clinical need. There may therefore be a wait for the service, but we will let you know when we will be able to respond to your request. If we think we are unable to assist with your enquiry, we will try to advise you who may be better suited to help you.