High quality healthcare

Our mission is to provide person-centred care, putting all of our patients at the heart of everything we do.

Our CQC ratingDetailed rating

On 16 February 2017, following an inspection of our community health services in November 2016, the Care Quality Commission (CQC) rated us ‘Good’ for all the community services we provide.

You can read our overview for more detail.

Quality Account 2018/19

We report on the quality of our care and our priorities for improvement through our 2018/19 Quality Account.

The Quality Account is an annual document that the Department of Health and Social Care requires from healthcare providers. We outline our quality improvement initiatives for the year ahead, and reflect on those from the past year. It’s produced in collaboration with the public and local partners.

Healthier Together

Bristol Community Health is one of 13 health and care organisations that make up Healthier Together – our local Sustainability and Transformation Partnership (STP).

Healthier Together represents a commitment to improving health and care in Bristol, North Somerset and South Gloucestershire. It is about tackling the issues that matter most and finding ways to continue providing safe, high-quality care for generations to come.

We have involved our communities in helping us to shape our plans and will continue to listen and work with local people, staff and the voluntary sector as we progress towards a more integrated approach to delivering health and care in Bristol, North Somerset and South Gloucestershire.

Please visit our dedicated Healthier Together website to find out more: www.bnssghealthiertogether.org.uk and follow our partnership Twitter feed for latest news: @HTBNSSG.

Modern Slavery Act 2015: Slavery and Human Trafficking Statement

At Bristol Community Health CIC (BCH), we are committed to maintaining and improving our practices to combat slavery and human trafficking. You can read our statement here.

Our commitment to patient safety and quality

Bristol Community Health is part of an NHS-led initiative called Sign up to Safety.

This means that we will always listen to patients, carers and staff, learn from what they say when things go wrong and take action to improve patients’ safety.

We also support the Nursing Times campaign Speak out Safely, which supports our commitment to developing a culture which is transparent, honest and where staff are encouraged to raise alarms if they spot poor practice.

We are committed to using antibiotics in a responsible way and are Antibiotic Guardians.