High quality healthcare

Our mission is to provide person-centred care, putting all of our patients at the heart of everything we do.

Our CQC ratingDetailed rating

On 16 February 2017, following an inspection of our community health services in November 2016, the Care Quality Commission (CQC) rated us ‘Good’ for all the community services we provide.

You can read our overview for more detail.

Quality Account 2018/19

We report on the quality of our care and our priorities for improvement through our 2018/19 Quality Account.

The Quality Account is an annual document that the Department of Health and Social Care requires from healthcare providers. We outline our quality improvement initiatives for the year ahead, and reflect on those from the past year. It’s produced in collaboration with the public and local partners.

 

Modern Slavery Act 2015: Slavery and Human Trafficking Statement

At Bristol Community Health CIC (BCH), we are committed to maintaining and improving our practices to combat slavery and human trafficking. You can read our statement here.

Our commitment to patient safety and quality

Sign up to safety

Bristol Community Health is part of an NHS-led initiative called Sign up to Safety.

This means that we will always listen to patients, carers and staff, learn from what they say when things go wrong and take action to improve patients’ safety.

Speak out safely

We also support the Nursing Times campaign Speak out Safely, which supports our commitment to developing a culture which is transparent, honest and where staff are encouraged to raise alarms if they spot poor practice.

Antibiotic guardian

We are committed to using antibiotics in a responsible way and are Antibiotic Guardians.