If you are not happy about a service provided by Bristol Community Health please contact the service in the first instance (find the contact details for our services here) as they may be able to sort out the problem straight away.
We strive to offer the best possible treatment and care
We welcome comments and suggestions for improving our services. You can give us feedback on any aspect of our care by:
- telling a member of our staff or their manager
- writing to our Corporate Affairs Team
- emailing us directly or via the 'Contact us' form on our website
When things go well or you want to share your experience
We welcome all feedback from our patients and service users and we really appreciate hearing when you've had a good experience of our services. Please tell our staff or contact our Corporate Affairs Team.
Things sometimes go wrong
If you are unhappy with our services please tell our staff. Often the problem can be sorted out straight away. However, if this is not the case, or if you prefer not to talk to the member of staff involved in your care, you can contact our Corporate Affairs team, or complete our 'Contact us' form. We aim to resolve issues as quickly as possible.
Making a formal complaint
Download our 'Listening to you' leaflet (or Easy to Read version) from the Document Downloads section to understand our formal complaints process, plus what you can do if you are not satisfied with our response.
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