The only way we can truly improve our services is by collecting and acting on your views and opinions. You are the experts in your care - and every month we hear from hundreds of you about the things we are doing well, and the areas where we can improve. This is why we are […]

As an organisation we are committed to improving our patients’ care, so much so that we have joined the NHS-led initiative called Sign up to Safety. Signing up to this pledge will help all parts of the NHS to improve patient safety, with the aim of reducing avoidable harm by 50% across the country. Healthcare […]

Patient and voluntary sector input is integral to our work, especially when we make plans for the future. We recently hosted an event to facilitate discussion around our next quality account. Our event, Prioritising Patients, saw over 30 patients, carers and voluntary sector representatives in attendance to get involved in shaping our quality priorities for […]

Over the past few months we have been busy collecting your feedback in an innovative and exciting new way. At the end of last year, we rolled out a new patient feedback solution, Meridian, across our services in order for us to collect feedback in real-time, and we have big plans for using this feedback […]

To ensure that our patients are happy with the health care we are providing across Bristol, we regularly ask for feedback and comments. At the end of last year we conducted our 2013 Annual Patient Satisfaction Survey; the largest survey we carry out. You may have noticed that we have been sharing some of our […]