Involving you

Your voice really matters to us. What you think about how we're doing helps us to deliver our services in the right way. We include our patients in developing our organisation wherever possible and we would like you to get involved with us to make sure we get things right.

Our services are your services and you can help improve the way we do things by:

• Joining our Readers Panel. The Readers Panel looks at new information for patients, usually information leaflets, and gives us feedback on what is unclear or confusing.
• Volunteering on our service development working groups.
• Completing patient feedback questionnaires to tell us about your experiences. We aim to continuously improve, so sharing your thoughts on the service you receive from us is really important. You can contact our Public Involvement manager, Matthew, to request a questionnaire - contact details are at the bottom of this page.

We will always do our best to....

• Improve your experience of our services by doing all we can to keep waiting times down.
• Involve patients in the design of our services, so that we know our services are really meeting the needs of our patients.
• Involve patients and local groups in specific health projects, for example, the development of the South Bristol Community Hospital.
• Encourage Bristol residents to give us feedback on our services. More details on how to do this can be found in the 'Listening to you' section.

Contact us

For more information on our patient and public involvement work or to request a patient feedback questionnaire please contact Matthew, our Public Involvement Manager.

Matthew Areskog - Public Involvement Manager

[email protected]

0117 900 2638

If you want to speak to an independent public champion then Healthwatch Bristol is here for you.

We want to hear from you about your experiences so that we can make sure the Council, local NHS and NHS funded organisations know how to create the best local services.
Do you need help or information? We are also here to support you to find out anything you need to know about your local Council, NHS and NHS funded organisations, or to find a charity or voluntary sector service to help you.

Tell us your experiences here: healthwatchbristol.co.uk/your-stories

  Or call us free of charge on: 0808 808 5252