Musculoskeletal Assessment and Treatment Service (MATS) and Spinal Service

What is this service?

The Bristol Community Health MATS and Spinal Service can assess and manage the care of patients with musculoskeletal and spinal conditions. The care that you receive will be appropriate for your needs and we are committed to enabling patients to make informed decisions about their care.


What does this service offer?

Our service offers patients the chance to be seen by one of our experienced Extended Scope Physiotherapists, Podiatrists or specialist GPs who will listen, assess and provide treatment and advice on how to manage pain and determine the best course of care.

Some patients may be offered a steroid injection or will be referred for Ultrasound (USS)/ MRI (Magnetic Resonance Imaging) or X Ray to gain further information on the problem.

At Hampton House the MATS service provide an Ultrasound Clinic, where patients can be injected under guided ultrasound. This  service is led by our lead clinical physiotherapist. Patients may be referred to a hospital for a surgical opinion.

What do patients say about this service?

“The physiotherapy worked very well over a two month period. My muscles are stronger now, which has taken the pain away from the hip and given me an amazing 90% improvement in mobility. Thank you so much.”

I am both astounded and grateful that a chronic problem of so many years was solved by a 20 minute session with an physiotherapist. To date there has been no re-occurrence…thank you.

“The team provided great care and were really helpful so my experience of the whole service has been very positive. I really appreciate the care I’ve received.”

“The reassurance from the physiotherapist’s lucid explanation was immense. I was also impresses with the ease of using the service – arranging appointments to suit me at locations I could access best.”

Who is the service for?

The MATS and Spinal Service is for patients over the age of 16 who are registered with a Bristol GP Practice.

How can I access this service?

To access the MATS and Spinal service you must be referred by a GP.

I am a clinician that wants to access this service.

All referral forms are available to download on the left of this page.

The MSK SPA referral form can be used to refer into the MATS and Spinal Service, Physiotherapy (MSK Outpatients Service) and Podiatry Service.

Please note that there is a separate referral form for patients being referred into the Podiatry/Urgent High Risk Service.

General queries for our Physiotherapy Services are welcomed at Hampton House Health Centre from Monday – Friday between 8am and 5pm their telephone number is 0117 330 2659.

We may not always be able to answer the telephone during these times, however there is an answer phone available where messages can be left and a member of the team will call back.

Where this service is located

The MATS clinics are based at various locations round the city.

Tell us what you think

Bristol Community Health would like to learn from your experience of this service. Your comments and suggestions will help us see what we are doing well and what we could improve. To give feedback please click here.

BS6 6AU, United Kingdom

Hampton House Health Centre

Bristol BS16 3TD, United Kingdom

Fishponds Primary Care Centre

Bristol BS9 3AA, United Kingdom

Westbury on Trym Surgery

Bristol BS14 0SU, United Kingdom

Whitchurch Health Centre


William Budd Health Centre


Knowle Clinic

BS13 0JP

Hartcliffe Health Centre


The Cherington Practice