Urgent Care Centre

What is this service?

The Bristol Community Health Urgent Care Centre is a nurse-led walk-in medical centre to support the local community with urgent minor injuries and illness.

The centre is based at South Bristol Community Hospital. The service is not appropriate for life-threatening injuries, but can help with minor injuries such as sprains, strains or scalds, as well as minor illnesses. To understand more about how our Urgent Care Centre fits into the healthcare system in Bristol, click here.

What does this service offer?

Our Urgent Care Centre can provide assessment and treatment on the following:

• Uncomplicated limb injuries
• Minor head injuries
• Strains and sprains
• Bites and stings
• Minor scalds and burns
• Ear and throat infections
• Minor skin infections and rashes
• Minor eye conditions
• Coughs and colds
• Minor illnesses
• Emergency contraception

We are unable to help with:

• Acute chest pain
• Serious medical emergencies posing immediate threat to a person’s health or life
• Serious head injury, loss of consciousness

In these instances, you should visit A&E. To find out more about urgent care services and when to visit A&E, click here.

Please call 111 if you have had diarrhoea or vomiting in the last 48 hours for advice. Do not come into the Urgent Care Centre.

Read Nicky Stiles’ day in the life article about her work at the Urgent Care Centre.

Who is the service for?

Our centre will see both adults and children. Please see the list above of what we can and cannot treat.

How can I access this service?

No referral is necessary and no appointment is necessary. You can just arrive at our Urgent Care Centre during opening hours. The centre is open everyday from 8am – 8pm.

Please note, if we have too many seriously ill or vulnerable patients requiring attention, or there is a high volume of patients in the department, we may have to either restrict our service or operate a triage only service. If this is the case, we will inform you of this when you arrive at reception.

Tell us what you think

Bristol Community Health would like to learn from your experience of this service. Your comments and suggestions will help us see what we are doing well and what we could improve. To give feedback please click here.

Where this service is located

BS14 0DB, United Kingdom

Urgent Care Centre