Our achievements and future plans

Our achievements so far

All year round we work hard to implement new and exciting ways to engage with patients across Bristol. Here, we bring together everything we have achieved and present it in our annual report. This way you can see all in one place the activity across patient and public empowerment, and our plans for continuing the work.

We have now prepared our review of year two, to show how we have kept up the momentum we kick started in year one.

Read the review of our first year of implementing our patient and public empowerment strategy. It’s an exciting read and goes through the launch of all new initiatives.

Our future plans

We have firm plans for now and the future to ensure we continue to deliver high quality, person centred patient care. Take a look at the below for details around our key strategies and pledges. If you have any comments about anything on this page, email us.

Our Patient Charter… outlines our pledges to you to ensure we deliver person centred care. Our charter demonstrates how we are committed to making your day, and continuing to work with you to deliver the highest quality healthcare possible. Our charter has been co-produced by patients.

PatientCharter

Our Patient and Public Empowerment Strategy… ‘Your Healthcare, Your Way’, sets out our plans for empowering patients and shifting their role so they become active participants in shaping healthcare. You can read the executive summary here. This is also available in an easy read version.

Our Community Pledge… ‘Benefitting Bristol’, shows our commitment to the communities within Bristol, and the ways in which we will continue to demonstrate our social value.

Our Equality and Diversity Strategy… ‘Valuing All,’ covers the key priority objectives we will be focusing on over the next two years. These are:

  1. To improve data collection in relation to patients and staff across the nine protected characteristics, enabling us to actively and effectively monitor, identify and take action on any trends or issues
  2. To build on our knowledge of Bristol’s communities and further encourage their trust and confidence in Bristol Community Health through improved access to information and services and effective communication and engagement
  3. To improve the extent to which our workforce represents our communities and to identify and address barriers to achieving this
  4. To ensure that staff are empowered, engaged and well supported to achieve objectives 1 to 3.

You will also see our mission mark on our patient leaflets and website, which embodies our commitment to always demonstrating high quality person centred patient care.

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