We have firm plans for now and the future to ensure we continue to deliver high quality, person centred patient care. Take a look at the below for details around our key strategies and pledges. If you have any comments about anything on this page, email us.
We have launched our first one year review of all the work we have done within patient empowerment. Take a look here.
We have also updated our PPE strategy so you can see what we have achieved over the past year. See below to find out more.
Our Patient Charter… outlines our pledges to you to ensure we deliver person centred care. Our charter demonstrates how we are committed to making your day, and continuing to work with you to deliver the highest quality healthcare possible. Our charter has been co-produced by patients.
Our Patient and Public Empowerment Strategy… ‘Your Healthcare, Your Way’, sets out our plans for empowering patients and shifting their role so they become active participants in shaping healthcare. You can read the executive summary here. This is also available in an easy read version.
Our Community Pledge… ‘Benefitting Bristol’, shows our commitment to the communities within Bristol, and the ways in which we will continue to demonstrate our social value.
Our Equality and Diversity Strategy… ‘Valuing All,’ covers the key priority objectives we will be focusing on over the next two years. These are:
- To improve data collection in relation to patients and staff across the nine protected characteristics, enabling us to actively and effectively monitor, identify and take action on any trends or issues
- To build on our knowledge of Bristol’s communities and further encourage their trust and confidence in Bristol Community Health through improved access to information and services and effective communication and engagement
- To improve the extent to which our workforce represents our communities and to identify and address barriers to achieving this
- To ensure that staff are empowered, engaged and well supported to achieve objectives 1 to 3.
You will also see our mission mark on our patient leaflets and website, which embodies our commitment to always demonstrating high quality person centred patient care.
