The role of the Care Quality Commission (CQC) is to monitor whether our services are providing care that is legally compliant with the Health and Social Care Act 2008 and its subsequent regulations by meeting the CQC's published quality and safety standards. When we registered with the CQC we assessed our services against these standards and following CQC review we received our CQC registration certificates. CQC monitor our performance all the time and at a minimum of every five years they will visit our service locations unannounced to observe the service being delivered and to talk to patients, users, carers, families and staff. CQC can also contact or visit us at any time if they wish to investigate a concern they have about a particular service.
Currently, we are running our services from five CQC registered locations and are registered to provide services that fall under the following two categories:
- treatment of disease, disorder and injury
- diagnostics and screening
We liaise with the CQC through our network of CQC registered managers; having these managers in post is a condition of our registration. Staff across our organisation are also greatly involved in gathering evidence, feedback from patients and carers and other information that supports and evidences our CQC compliance.
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